daniel thwaites plc
publicly humiliated

On the 14 April 2022

It all started to go badly wrong back in 2020, to be precise on the 3rd April when their Creditor emailed 2 invoices for payment covering the period 2020 -2021 to Daniel Thwaites PLC Headquarters in Blackburn. Sometime later when payment failed to arrive the Creditor phoned Thwaites Accounts Department and and explained the failure to a female member of staff who insisted on saying the Harts Head Hotel in Giggleswick was not one of Thwaites properties and Daniel Thwaites PLC were therefore not responsible and despite protests to the contrary she quickly terminated the phone call.

Unfortunately around this period the Creditor was really busy and although Thwaites final reminder and Thwaites default notices were published on the Internet Thwaites slipped under the radar and it was not until some 12 months later when the Creditor similarly invoiced Daniel Thwaites for the period 2021 – 2022 that Thwaites defaulted on payment of these invoices as well. The Creditor was now determined not to let them get away with it this time, firstly by replacing the Harts Head Hotel website with a default notice, and secondly by publishing more final reminders and default notices elsewhere on the Internet naming Thwaites as the culprits.

A couple of months passed by and as soon as Daniel Thwaites PLC realised they were being humiliated and attracting unwanted attention they agreed to pay most of the outstanding invoices immediately. The Creditor agreed to accept their offer as the dispute had dragged on for a little over 12 months by now and it had been quite stressful. Their payment also included 2 annual invoices for the previous 12 months and the Creditor agreed to de-activate the 4 unpaid defaulter’s notices on the proviso there would be no repeat of their failure to pay outstanding invoices by the due date in future.

Sadly you can tell by looking at the number of Unpaid invoices below Daniel Thwaites are back to their old tricks but this time matters are a lot worse and it has mainly happened on Richard Bailey's watch who as Thwaites Executive Chairman must also be feeling humiliated by this scandal. It came about when the Creditor contacted him in mid March hoping that as a senior board member at Thwaites he would have their best interests at heart especially as there were just 7 outstanding invoices amounting to £2,090 and 3 defaulter's notices displayed on the Internet at this juncture but, things didn’t work out as intended.

What actually happened was the Creditor wrote two open letters to Richard Bailey, firstly on the 15/03/2022 and secondly the 22/03/2022. Richard Bailey’s only response was an email dated 15/03/2022 at 18:03, it was factually incorrect on several counts, ill thought out, and it all pointed to being a knee jerk reaction. As their Executive Chairman one would have thought that a thorough investigation was called for in these unusual circumstances rather than a quickly cobbled reply on the same day he read the open letter. Nevertheless, sometime later in the absence of a further response from Daniel Thwaites PLC it left the Creditor with little alternative but to carry on incorporating more default notices within Thwaites publicly humiliated network.

daniel thwaites plc publicly humiliated Pub Markers

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